AI Governance

The AI Governance with ITIL®(Version 5) certification provides a practical framework for governing AI responsibly across an organisation. Designed for professionals involved in leadership, governance, service management, transformation, risk, and change, the course explores how organisations can adopt AI while maintaining accountability, transparency and control. ‍

As organisations increasingly incorporate AI into projects, programmes, services and operational decision-making, professionals need more than an understanding of the technology itself. They need the ability to assess risks, establish appropriate governance controls, align AI initiatives with organisational objectives, and ensure the benefits of AI are realised responsibly and sustainably. ‍

Through practical guidance, proven governance principles, and preparation for the internationally recognised ITIL® AI Governance (Version 5) certification, this 2-day course helps you build the confidence to support AI initiatives while balancing innovation, compliance, risk management and business value.

Advance your capability in AI governance with the AI Governance certification course, designed to help professionals govern AI confidently and responsibly. Your package includes the course, online proctored exam voucher, official eBook and online training materials, all in one comprehensive bundle.

ITIL® is a registered trademark of the PeopleCert group. Used under licence from PeopleCert. All rights reserved.

Audience Profile

This course is designed for professionals who are responsible for delivering projects, managing services, leading organisational change, governing risk, or supporting digital transformation. It is particularly relevant for those seeking to understand how AI can be adopted responsibly while maintaining appropriate governance, accountability and organisational oversight.

Prerequisites

There are no prerequisites for the AI Governance course or certification exam.

The course is suitable for both experienced professionals and those new to AI governance. While familiarity with organisational governance, project delivery, service management, or digital transformation may be beneficial, no prior qualifications or certifications are required.

Benefits for You as a Professional

• Gain an internationally recognised certification in AI governance.
• Understand how to balance AI innovation with accountability and risk management.
• Learn practical approaches for governing AI-enabled products, services and organisational initiatives.
• Strengthen your ability to support AI adoption within projects, programmes, service management and business transformation.
• Build confidence in identifying and addressing AI-related risks and ethical considerations.
• Enhance your professional value in an increasingly AI-driven business environment.

Benefits for Your Organisation

• Support responsible and sustainable AI adoption.
• Strengthen governance, oversight and decision-making for AI initiatives.
• Improve the management of AI-related risks, compliance obligations and ethical considerations.
• Increase confidence in AI-enabled products, services and business processes.
• Align AI initiatives with organisational objectives and value outcomes.
• Encourage consistent and repeatable governance practices across the organisation.

Course Outline

Module 1 | Introduction to AI Governance
Module 2 | AI Opportunities, Risks and Challenges
Module 3 | Governance and Management in an AI-Enabled Organisation
Module 4 | The ITIL® AI Governance Framework
Module 5 | Assessing AI Governance Capability
Module 6 | Establishing Governance Requirements and Controls
Module 7 | Governing AI-Enabled Products and Services
Module 8 | AI Governance Improvement and Adoption
Module 9 | Certification Exam Preparation and Review

Additional Information

The ITIL® AI Governance (Version 5) Package includes:

• Course attendance
• Online proctored certification exam voucher
• Official eBook
• Official online training materials
• Project Laneways Exam Resit Guarantee
• Morning tea, coffee and lunch

The ITIL® AI Governance Examination is:

• 90 Minutes Duration
• 40 Multiple-Choice Questions
• 70% Minimum required score to pass
• Open book
• No Prerequisites

Attendance options

This course can be attended in one of two ways:

• Publicly scheduled courses
  Attend on a scheduled public course date. These sessions bring together participants from a range of organisations and provide a collaborative learning environment. Dates can be found through our partner organisation here.
• Private in‑house sessions
  We can deliver this course privately for your organisation. Private sessions can be customised to suit your business context and delivered at a time and location that works for you.

Fore information about either of the above options, please don't hesitate to contact us on 04 974 4099 or 09 974 2977, or click here to make an enquiry.

Certification Courses

At Project Laneways, learning is both practical and enjoyable. We offer world-class accredited courses in PRINCE2 Project Management, PRINCE2 Agile, Managing Successful Programmes, Change Management, Agile Project Management, and Better Business Cases. We’ve also introduced courses like Neuroscience for Change and Project Management Skills and Knowledge. Whether you want to navigate change or lead successful projects, our flexible courses help you reach your goals.

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